Skip to content Skip to footer

Here you will find all our frequently asked Questions! You can find information regarding products and our policies.

Are your products first quality? Do you retail any secondhand products?

We work as a dealer of Graber and Hunter Douglas brands. Unlike other retailers, we only sell first quality products. Our products are custom and tailored to your specifications. All our products are made in the USA. After being manufactured for you, we handle the installation.

Can I receive a brochure through the mail?

Unfortunately, we do not currently ship catalogues or brochures. We work hard to ensure that we list information for our products on our site, including measuring instructions, installation guides, color charts, and care/warranty information.

What is your contact?

You can contact us by email at or

Is my personal information protected?

Absolutely! We respect your privacy and know how important it is to have peace of mind that your privacy is protected. You can view our privacy policy here.

Which brands are you a dealer?

We work as a dealer of Graber and Hunter Douglas brands.

What is the difference between inside mounts and outside mounts?

An inside mount is when the blind, shade, or shutter fits inside (the interior) of the window opening. Mounting as an inside mount generally has a cleaner, neater look and is recommended by our professionals for common usage. An outside mount is when the blind, shade, or shutter is mounted above and around the window frame. This style can be used if there isn’t enough depth to mount the product inside the opening. Sliding glass doors and wood cased shallow windows are strong cases for using outside mounted blinds.
How do the top-down/bottom-up shades work?

Cordless top-down/bottom-up coverings function on the same set of route cords attached to dual-action top and the bottom rails. Position your shades wherever you need them by gently pulling down on either rail to lower the shade and pulling up on the rail to raise it. Corded products operate with two strings or cords — one for the top/down operation and one for the bottom/up. Pull on the cords to raise and lower the shade where you want it.